Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you’ll find an exhaustive Help section offering tons of instructional articles and frequently asked questions. They are contributed by our support team of proficient techs. Just fill in your question and our clever system will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • If you would like to see how a task is implemented or how a problem is addressed, rather than just reading about it, then examine our compilation of educational video tutorials. They cover various different issues and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 tech support service with a sixty–minute ticket response time guarantee. Our team of well–trained techs will be online for you to respond to all the questions that you may possibly have. During non–peak hours, a reply will be provided within just 20 minutes.