A 99.9% Server Uptime
Our cloud web hosting system is based on a dependable, premium–quality hardware configuration and a strongly customized version of Linux. That is why, irrespective of what your site is, or how many site visitors you have, or even in case there is a distributed denial–of–service attack, our servers will remain up and your sites will stay visible online.
All Linux cloud web hosting packages feature a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
To be able to supply a first–class web hosting service, you can scarcely depend on the default network configuration in a datacenter. We’ve set up our very own custom internal network in an attempt to ensure the best possible connection speed with the outside world.
And because of this, regardless of which datacenter facilities you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at risk, you can’t feel truly safe. That’s the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or if you need to use an even more powerful web hosting solution, like a Linux VPS web hosting or a Linux dedicated servers hosting – you’ll receive your money back in full, without any secret costs or repayment taxes.
24/7 Technical Support
In the event that you have a hosting firm, your customer service technicians are of vital importance. This is why we have meticulously selected a very competent team of technicians, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All questions are responded to within 60 minutes and our average ticket response time is just twenty minutes!