There're lots of cloud web hosting suppliers on the market, but most of them are resellers that have restricted resources, especially in terms of support. One way to distinguish them is the option to reach the company by phone. The type of support that you'll receive via this method of communication will vary depending on the service provider - several of them provide you with expert telephone support, while others offer common and customer support only as some issues are more time-consuming and it is a lot less difficult to be resolved via a ticket, especially if the issue needs to be escalated. However, it is good to know that you could always contact your hosting provider as there're numerous small-scale issues which can be taken care of without difficulty and timely with a call, not mentioning that you will be able to get additional info for the services before you become a client.

Phone Support in Cloud Web Hosting

If you choose to acquire one of our Linux cloud web hosting, you will be able to talk with our customer support crew over the telephone for 14 hours every day. We can help you choose the proper plan for your websites since we think that it's better to discuss such issues with a live person. In case you already have an account, we are able to help you with all your sales/billing questions and general matters, even with some technical problems that do not involve a lot of time or escalation to an administrator as it'll be better to open a support ticket for time-consuming problems in order to have all the correspondence in a single place. We have phone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be sure that there is always someone to assist you when you have any questions about the semi-dedicated server packages that we supply. Whether you would like to learn more about our plans, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more technical matters could require a support ticket in order to give time to our tech support team to analyze, we can help you with a lot of tech questions over the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the United States, Great Britain and Australia, we have local telephone lines in all of these countries as well. If you're in a different country, we also have a global number where you're able to reach us.