When your website hosting service provider offers live chat support, you can speak with an agent live and learn useful information or get an issue resolved in a timely manner. The main advantage of using chat as an alternative to calling to talk to a live person is that you'll need just a computer with access to the web, which means that you won't pay any rates in the event that you're in another country or state. Furthermore, it'll be much simpler to copy and paste data like domains, usernames or error messages in other words details that are sometimes difficult to give to the other party on the phone. The real-time chat is also a much faster option to contact your website hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some problem needs a bit more time to be dealt with, you are able to do something else entirely while you wait for guidance on the live chat, so you won't lose time - something that's impossible if you are on the telephone.

Live Chat Support in Cloud Web Hosting

As part of the support services that we offer for all of our Linux cloud web hosting, we now have live chat support which is available 24/7, even on holidays. You can get in touch with us no matter if you already own an account or not, considering that we will support you with almost anything, ranging from supplying you with common information regarding our services in case you aren't our customer yet and you are considering to purchase one of the plans, to helping you with installing an e-mail account in an email client. Some problems are more complicated and time-consuming, which means that you will need to take advantage of the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on our live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

We offer live chat support as standard with our services, therefore if you have any kind of questions about our Linux semi-dedicated hosting, you can talk with our customer care team anytime regardless if you have already acquired your account or not. Generally, the chat service is for pre-sales, billing and basic questions and troubles, but we're able to assist you with many tech questions too. We can help you choose the proper package for your websites if you do not have an account yet, we can reply all the billing questions or issues you could have or we can assist you with setting up your new e-mail address on your computer or smart phone - all the aforementioned will be done in a timely manner because our live chat service is available all day, every single day. Any time you require assistance, you are able to talk to a representative and save a lot of time.