Many people who begin using their 1st hosting account, or switch companies, normally have questions in regards to how specific procedures are carried out or come across difficulties when setting up various things, including e-mails, site settings, and so on. That’s the reason why, some hosting providers have prepared documentation with standard questions and problems in order to help their customers get info swiftly and easily. Consequently, the client care team can focus on actual issues that certain clients may be experiencing, because the solution for the smaller things will be available online and clients will be able to easily handle them without having to touch base with the customer support team. Having comprehensive documentation is pretty important, especially for new clients with no experience, since the hosting service involves a myriad of functions and lots of individuals can become baffled about what action to take. A good information repository can both help you perform the things that you need and discover how the hosting service works in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we are offering come with an extensive knowledge base where you can find all you should know about your hosting account. Irrespective of whether you’d like to create a brand new database, to redirect a domain by means of an .htaccess configuration file or to create an email address on your computer or mobile device, you can just read our help articles and all the info that you need will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are associated with the functions that you can access through it. In case you would like to check the full article archive and get acquainted with all the functions that Hepsia is offering, or only to read generic information about the web hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our absolute best to encompass any predicament that you may experience, but if you do not find the information that you are looking for, you can always contact us, as our client service staff members are available to you around the clock.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with a rich article archive where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we are using. We have prepared it on the basis of the feedback that we have collected from our clients throughout the years and, as a consequence, our articles touch upon specific issues that you may experience and include the very best way to solve them, for example receiving a 500 Internal Server Error message or not being able to send e-mail messages from your computer even though you have the right settings. The articles are available in every Control Panel section and you can examine them whenever you like. They can help you increase your knowledge not only about our platform, but also about the hosting field as a whole, as they offer step-by-step instructions and general info such as what file access permissions or cron jobs are.